Welcome to the Nikon Malaysia Online Store
Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.
In these terms and conditions, "we" and "us" means Nikon and "you" means the person, firm or corporation purchasing the Goods indicated in your Sales Order. Unless the context requires otherwise, words spelt with initial capitalized letters are defined terms and shall bear the meanings set out in these terms and conditions. Except to the extent that the subject matter or context may otherwise require in these terms and conditions, (i) expressions including the singular may indicate the plural and vice versa, (ii) expressions indicating any particular gender may indicate all other genders and (iii) expressions indicating bodies corporate may also indicate natural persons and vice versa.
In these terms and conditions:-
- "Acknowledgement" means our email acknowledgement of receipt of your Sales Order.
- "Agreement" means these terms and conditions together with your Sales Order and the Sales Confirmation;
- "Nikon" means Nikon (Malaysia) Sdn Bhd;
- "Goods" means any product listed on the Nikon Online Store & Nikon Club Malaysia website and for the purposes of these terms and conditions includes services;
- "Services" means any workshop or activities listed on the Nikon Online Store & Nikon Club Malaysia website and for the purposes of these terms and conditions;
- "Invoice" means the invoice issued by us to you showing the price of your Goods or Services and which is your proof of purchase;
- "Price" means the price ascribed to any Goods as set out in the Niko Online Store and Nikon Club Malaysia website or as intended by Nikon to be set out in the Nikon Online Store and Nikon Club Malaysia website, as appropriate
- "Sales Order" means the Goods or Services you have ordered in Nikon Online Store & Nikon Club Malaysia website.
- "Sales Transaction Number" means your Goods or Services confirmation number issued by us to you upon our acceptance of your Sales Order.
Only persons aged 18 years and above may submit the Sales Order or make any orders, purchases or any other form of request on the Nikon Online Store & Nikon Club Malaysia website.
1.1 Sales Order
All Sales Orders submitted to Nikon through the Nikon Online Store & Nikon Club Malaysia website are subject to our acceptance. Sales Order acceptance and the completion of the contract between you and Nikon will take place on the dispatch to you of the purchased Goods or Services, and until that time we reserve the right to reject your Sales Order. Nikon shall be entitled to cancel or terminate the obligations to fulfill any Sales Order, for any reason whatsoever, even after a Sales Order is confirmed by, and paid for by the customer, with or without notice and we shall not be liable to any party for such termination or cancellation.
In such event, we shall refund (Subject to approval) to the customer the price of the Goods /Services purchased.
1.2 Payment Terms
Unless otherwise stated, all Prices quoted are inclusive of goods and services tax.
Unless otherwise stated, all payments to be made through the Nikon Online Store & Nikon Club Malaysia website shall be made using credit card payment (where you are the cardholder of that card) or direct banking via iPay88 as we may from time to time allow so and shall be made in accordance with such procedures as we may from time to time specify.
1.3 Payment Processing
We accept VISA® and MASTERCARD® credit card payments (if any). Nikon is not responsible for the errors, acts and omissions of the credit card companies.
2 Errors on Our Site
Prices and availability of Goods are subject to change without notice. Errors will be corrected where discovered, and Nikon reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after a Sales Order has been submitted and whether or not the Sales Order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your Sales Order is cancelled, Nikon will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with the terms set out in "Cancellations, Exchanges and Returns" below.
3 Delivery & Collection Conditions
Delivery charges of MYR $15.00 per Sales Order (for Goods) that less than MYR200.00 purchase value will be charged for delivery and added to the price of your Goods and reflected in your Sales Order. All Goods/Services purchased from us will only be delivered to addresses within Malaysia. No delivery will be made outside Malaysia or to overseas post office boxes.
You may authorize someone who is above the age of 18 to receive the item on your behalf if you are not available to receive the Goods (excluded services such as workshop or event) personally. The authorized person must prepare to acknowledge our Delivery order.
In the rare event that your Goods ordered never arrives, notification of lost items must be received by us within 30 days from receipt of the sales confirmation email.
4 Cancellations, Exchanges & Returns
4.1 Sales Cancellation
Nikon reserves the right to refund (subject to approval) you the Price of any Goods which has been paid and received by Nikon, even after the relevant Sales Order is confirmed and payment has been received by us, in lieu of delivery or supply of such Goods.
4.2 Exchanges, Returns & Refund
If there is manufacturing defects with the Goods you have purchased or redeemed as stated in our Warranty Policy (http://www.nikon.com.my/en_MY/service/warranty_policy.page?lang=), you may request for an exchange within 7 days from the date of collection/ delivery.
The Goods must be shown to be defective not due to your negligence and need to provide proof (ie. photo) before Nikon entertain the exchange request. The Goods must be returned to Nikon before any request for refund will be entertained.
No administrative charge shall apply for such cancellation/return.
Certain categories cannot be exchanged or returned after usage.
To request for an exchange for redeemed Goods and gifts delivered to your home, please contact Nikon (email@example.com). All original packing materials, manuals and accessories with the returned Goods and gifts that come with the purchased Goods have to be returned together with the defective Goods at Nikon. Otherwise, the refunded values for each item returned will be reduced to reflect the value of any free gifts or discount.
In the event of cancellation and refund (if any and is subject to approval), the Price paid in respect of the relevant Goods or Services shall be refunded via cheque/online banking by Nikon (Malaysia) Sdn Bhd. If delivery has taken place, refunds will exclude the delivery charges paid.
Please note the normal processing time for refund requests is 4 - 6 weeks from date of request.
5 Title,Risk of Loss
Title to, and risk of loss of or damage to, Goods purchased shall pass to you upon delivery of the purchased Goods to you.
6 Product Warranty
With respect to Nikon Goods, we make no warranties except those stated in the Nikon Warranty Card supplied with your Goods, or in the case of any extended warranty issued by us, such extended warranty documentation, for which provisions, terms and conditions are incorporated herein by reference. Such warranty does not cover software purchased hereunder. You hereby agree to refer to the relevant software license for the warranties which apply to your software.
7 Limitation of Liability
These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Goods and performance of any services in relation thereto and there are no other warranties, conditions or terms that are binding on us except as expressly stated herein. Any warranty, condition or term concerning the Goods which might otherwise be implied or incorporated in these terms and conditions by statute, common law or otherwise is hereby expressly excluded. Notwithstanding the foregoing, nothing in these terms and conditions (a) excludes, restricts or modifies any condition, warranty, right or liability implied into these terms and conditions where to do so is illegal or would render any provision hereof void; or (b) shall limit or exclude any liability for death or personal injury caused by our negligence.
Subject to the foregoing, we shall not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability hereunder whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the price of the Goods paid by you to us.
8 Product Display/Colors
Nikon Online Store attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the colour you see matches the product colour, as the display of the colour depends, in part, upon the monitor you are using.
9 Reviews, Comments, Communications and Other Content
If you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please contact us directly at firstname.lastname@example.org.
By using the Nikon Online Store & Nikon Club Malaysia website, you expressly agree that use of the Nikon Online Store & Nikon Club Malaysia website is at your sole risk. The Nikon Online Store & Nikon Club Malaysia website are provided on an "AS IS" and "as available" basis. Neither Nikon nor affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the Nikon Online Store will be uninterrupted or error-free. Neither Nikon Online Store, Nikon Club Malaysia website nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Nikon Online Store & Nikon Club Malaysia website or the products or services offered for sale on the Nikon Online Store. Further, Nikon Online Store & Nikon Club Malaysia website makes no representation that content provided on the Nikon Online Store & Nikon Club Malaysia website is applicable to, or appropriate for use in, locations outside of Malaysia. Nikon and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Nikon Online Store & Nikon Club Malaysia website or its Associates shall create a warranty.
Under no circumstances shall Nikon or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Nikon Online Store, including but not limited to reliance by you on any information obtained from the Nikon Online Store that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Nikon has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Nikon Online Store & Nikon Club Malaysia website.
12 Entire Agreement
These terms and conditions together with your Sales Order constitute the entire agreement between us and you in relation to your purchase of the Goods or Services and supersede any and all statements or other agreements (oral or written) between you and us.
13 Termination of Use
Nikon may, in its sole discretion, terminate your account or your use of the Nikon Online Store & Nikon Club Malaysia website at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. Nikon reserve the right to change, suspend or discontinue all or any aspects of the Nikon Online Store at any time without prior notice.
14 Contracts (Rights of Third Parties) Act 1999
A person who is not a party these terms and conditions shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these terms and conditions.
15 Governing Law
These terms and conditions shall be governed by the law of Malaysia.